Effective Date: 06/01/2025

Hoop Austin LLC ("we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the data you provide to us when using our website, services, or booking the Hoop Trailer.

1. Information We Collect

We may collect the following personal information when you interact with us:

• Full name

• Email address

• Phone number

• Event date and location

• Payment details (only processed through secure third-party providers)

• Any other information voluntarily provided by you (e.g., through forms, emails, or text messages)

2. How We Use Your Information

We use your information to:

• Process and confirm bookings

• Communicate about your event

• Send invoices and collect payments

• Improve our services

• Send occasional updates or promotions (only with your consent)

3. How We Share Your Information

We do not sell or rent your personal information.
We may share your information with trusted third parties only when necessary to:

• Process payments (e.g., Stripe, Venmo, Zelle)

• Manage booking and scheduling tools (e.g., Amelia plugin)

• Comply with legal obligations

4. Data Security

We take reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse. Sensitive payment data is handled through secure, PCI-compliant third-party processors.

5. Your Rights

You have the right to:

• Access the personal data we have about you

• Request corrections or updates

• Request deletion of your information (subject to legal or contractual obligations)

To exercise these rights, email us at info@hoop-austin.com.

6. Cookies & Website Tracking

We may use cookies or analytics tools to understand how visitors interact with our website. You can adjust your browser settings to manage or block cookies.

7. Children’s Privacy

We do not knowingly collect personal information from children under 13. Parents or guardians may contact us to remove any submitted information.

8. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on our website with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

Hoop Austin LLC
📧 info@hoop-austin.com
📞 737-397-6848
🌐 www.hoop-austin.com