FAQs or Frequently Asked Questions
We understand that planning an event involves a lot of details and questions. Our Frequently Asked Questions (FAQs) section is designed to provide you with clear, concise answers to common queries about our services.
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Our standard rental rate is $400 for 4 slam-dunking hours of fun. Need more time to show off those trick shots? Each extra hour is just $100—because greatness can’t always be contained in four hours.
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We sure do—if you’re within 50 miles of Austin, consider us your mobile fun squad. Delivery is free within a 15-mile radius. Beyond that, we charge a modest $2 per mile—because even trailers need gas money.
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You’ll get our custom-built mobile arcade loaded with four head-to-head basketball games—perfect for unleashing your inner MVP. It’s like an arcade rolled up to your driveway, minus the sticky floors and coin jams.
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Easy! Just head to our website and smash that “Book Now” button like it’s the game-winner at the buzzer. Prefer the old-school way? Give us a call or shoot us an email—we’re happy to assist, no fancy footwork required.
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Yes, we ask for a 50% deposit to lock in your game day. The remaining 50% is due within 7 days of your event—plenty of time to practice your victory dance.
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We get it—life happens.
Cancel 7 or more days before your event, and you’ll get a full refund (no hard feelings). Cancel between 2–7 days out, and we’ll hook you up with a full credit valid for one year—plenty of time to reschedule the fun. Cancellations made within 48 hours are non-refundable, as we’ve already geared up for game time.
Don’t worry—it’s all clearly spelled out in your booking confirmation, too.
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Absolutely! Our mobile arcade plays nice both indoors and outdoors—just make sure there’s enough space to roll in and set up. If your venue has a big enough doorway and high enough ceiling, we’re game!
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Think of it like making room for a VIP guest—our trailer is 10 feet tall, 8.5 feet wide, and 18 feet long, so you'll want a space that fits that footprint with some breathing room for gameplay. We also need clear access to tow it into place, so no tight corners or surprise obstacles, please. When in doubt, send us a photo of the spot—we’re happy to help size things up!
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We roll in about 15 minutes early, set everything up, give you the full scoop on how it all works, and answer any last-minute questions. Then we’re out of your way!
Think of it like a bounce house setup: no staff needed, just nonstop fun. Our games are super easy to use and don’t require supervision. We’ll be back at the end of your event to pack things up and high-five you for hosting an epic time.
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Having too much fun? We totally get it. Our minimum rental is 4 hours, but if you want to keep the games going, you can tack on extra hours for just $100 per hour. We recommend locking in the extra time ahead of your event—but if you're in the zone and want to extend last-minute, we’ll do our best to make it happen (depending on availability and how much pizza we’ve had).
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We keep it flexible—just like your jump shot. We accept major credit cards, debit cards, online payments, and even good old-fashioned cash or check. Full payment details will be shared during the booking process, so you’ll know exactly how to seal the deal.
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Our games are fun for all ages—from little rookies to full-court legends. That said, we recommend adult supervision for younger kiddos, just to keep things safe and smooth. In our experience, ages 6 and up is the sweet spot where the real basketball magic starts to happen.
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Hoop shows up rain or shine—we don’t back down from a little drizzle! Our trailer is designed with covered play areas to keep the fun going even if the skies turn moody.
That said, if you'd rather reschedule, no problem! Just reach out and we’ll work with you to find a new date that fits your game plan.
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Absolutely! Whether you’re planning a team-building showdown, a company picnic, or just want to settle office rivalries, Hoop Trailer brings the fun. It’s a slam dunk for boosting morale—and maybe even scoring points with your boss.
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The early bird gets the trailer! We recommend booking as early as possible to lock in your preferred date and time—especially during weekends and peak seasons when things heat up faster than a game of knockout.
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We love when the fun multiplies! We occasionally offer sweet deals for repeat bookings or referrals—so go ahead, spread the word and rack up the perks. Just reach out to us for current promotions and special offers. Your future party-planner self will thank you.
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Questions? High-fives? Game strategies? We’re all ears. You can contact us through our website’s contact form, by email, or just give us a call. Head to our Contact page and we’ll be ready on the other end—no buzzer required.
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Hoop Trailer is ready to hit the road—your road! We're offering licensing opportunities in other cities, so if you’ve got entrepreneurial spirit and a love for good times, this might be your shot. Visit our website to learn how you can start your own mobile arcade biz and bring the Hoop magic to your hometown.
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Why, thank you! We think it’s pretty awesome too. And yes—we’re officially Patent Pending with the USPTO. That means our custom design is protected, so we can keep delivering unique experiences without anyone raining on our parade (or our idea).
Experience the Ultimate Mobile Arcade. The Only Custom Basketball Arcade
Don’t wait to experience the thrill of Hoop Austin’s mobile arcade at your next event! Whether it’s a birthday party, corporate gathering, or special celebration, we bring the excitement and competition directly to you. With our unique setup featuring four custom-built basketball games, we guarantee non-stop fun and unforgettable memories.